Help your team deliver the kind of care patients remember.
Scriven Health Advisory Group helps medical and dental practices, hospitals, and care organizations strengthen how their teams communicate — and creates calm, practical resources for patients and families.
Small, human moments of communication make all the difference.
Scriven Health Advisory Group, LLC helps care teams communicate in ways patients can feel — and gives families calm, practical resources for life’s most tender health moments.
Whether it’s a dental practice wanting better patient reviews, a hospital strengthening its patient-experience scores, or a family facing a difficult season, our work rests on a single belief: how people are spoken to and cared for changes everything.
We bring more than a decade of hospital patient-experience expertise — in plain, practical terms your team can use the very same day.
Training that patients can feel.
Practical communication training and coaching that turns everyday interactions into trust, loyalty, and better outcomes.
Staff Communication Workshops
A half-day, on-site workshop for your front-desk and clinical teams, built on the proven AIDET method and tailored to your practice. Patients feel cared for — and it shows in your reviews and rebookings.
Ask about a workshop →Patient Experience Coaching
Ongoing coaching in communication, service recovery, and the difficult conversations every team faces — so warmth and consistency become second nature.
Start a conversation →Consulting & Custom Programs
Custom patient- and staff-experience support: training programs, communication tools, and resources designed around your setting, your team, and your goals.
Discuss your needs →Wherever care happens.
Dental & medical practices
Helping small teams turn patient experience into reviews, referrals, and loyalty.
Hospitals & care organizations
Strengthening communication, patient-experience scores, and standards of care.
Patients & families
Calm, dignified resources for life’s most tender health moments.
Calm, practical resources for families.
Alongside our training, we create beautifully made resources for patients, families, and the organizations that care for them.
Understanding the Dying Process
Our flagship guide — a calm bedside companion that explains common end-of-life changes in plain, compassionate language.
The Caregiver’s Notebook
A natural cotton-fiber companion journal — a gentle space to pause, reflect, and remember, with a reflective poem on the back.
The Comfort Care Kit
A branded comfort box hospitals and care organizations provide to the families they serve — customized to your program.
Looking for something tailored to your organization? Let’s talk about custom resources.
Let’s talk about your team.
Tell us about your practice or organization and we’ll be in touch about training, coaching, or resources.
Send a message
Tell us a little about what you’re looking for and we’ll be in touch.
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